Privacy Policy

This Privacy Notice tells you what to expect when Sportsoracle collects personal information. It applies to information we collect about:

  • Visitors to our website;

  • Users of our online learning system;

  • People who email us

If you have any questions or requests regarding personal information please use the following contact details (Note: this can include requests as to what data we hold about you, requests as to be able to access your own data, requests to modify or delete your data or to object to the processing of your personal data).

 

Email

admin@sportsoracle.com

Address

sportsoracle Limited
1 East Craibstone Street,
Aberdeen,
Aberdeenshire,
AB11 6YQ

Company reg number

SC236458

 

Visitors to our website

Analytics

When someone visits our website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.

 

Cookie name

Purpose

AWSELB

Our website uses a “load balancer” to direct web page requests to multiple servers. This cookie ensures that a visitor always gets directed to the same server, which ensures correct website behaviour.

_ga, _gat, _gid

These cookie are set and used by Google Analytics (as described above).

wfvt_, wordfence_verified Human

Our website uses “Wordfence”, a security plugin. These cookies help it distinguish between malicious visitors to the website and genuine website users.

_cfduid

Our website uses “Cloudflare”, a performance and security system. This cookie helps it determine trusted visitors to the website.

PHPSESSID

Users of the application management system may see this cookie. It is used to allow a user to log in and stay logged in for a period of time. It is essential for the function of the application management system.

 

Cookies can be disabled using the “Cookie Control” tool in the bottom-left of the website. Web browsers also offer control over cookies through the browser settings, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Users of our online learning system

During the application process of the diplomas, our website collects a lot of personal information. All of this information has been designated as required for the purposes of processing an application.  By giving us this information (by filling in and submitting the application) you are providing us lawful basis to process your data under 'Legitimate Interest'. 

The data submitted in our application form is transmitted using only secure, encrypted channels.

The data submitted is used to assess your application to be part of one of our diploma courses.  Once we have fully assessed your application we will notify you of a decision, whether you have been successful or unsuccessful with your application to join a course.   If unsuccessful we will retain your information for a period of six weeks from the time we notify you of the decision. The data will be kept for this time period in order that we are able to administer any appeals that may be lodged against our decision.  Following this timeframe, all information that you have supplied will be deleted.

If you are successful with your application then we will keep your information on record as a ‘live’ student on one of our courses.  We keep student records for a period of seven years from the date of graduation (or in the case of students who drop off of the course - for seven years from the point they drop out).  

At no point is any personal information shared with any third parties except;

  • To confirm the veracity of the information supplied in an application *

  • The IOC are notified of the names of graduating students for the purposes of administering the certification and holding the graduation ceremony.

  • If we are required by law to do so.

  • If questions are raised by any official source with regards to the veracity of the supplied information *

* If questions are raised by a potential employer or other agency in relation to your admission to the Program and to your performance during the program.

As a graduating student you will retain access to the system to review course materials (for up to seven years) and have the option of displaying your details on the “our Students” pages of the website.  You are required to ‘opt-in’ in order to be shown on these pages and you are in full control of what data is shown on the website (can be updated and edited by you as required).

People who email us

We use Microsoft Exchange Online as our email provider, if you choose to send us an email the details you include will be held securely by Microsoft. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.